Chris Gervais is in the house to share some provocative thinking about how consumers are feeling based on Kyruus’ Fifth Annual Patient Access Journey Report. Chris dives deep into whether we should be surprised that consumers value digitally enabled access to their healthcare. All that, plus the Flava of the Week about why leaders should be overinvesting in their consumer strategy heading into 2022.

Shout-out to the shiftforwardhealth.com Content Network for spreading the awesome, yo!

Check out some of our favorite related podcasts:

• Better Experiences with Amy Heymans,
• The Health Innovators Show with Dr. Roxie Mooney,
• DGTL Voices with Ed Marx,
• Healthcare IT Today with John Lynn and Colin Hung, and 
• Hello Healthcare with Chris Hemphill

See acast.com/privacy for privacy and opt-out information.