Consumer-First Health Group
Communicating Healthcare to Humans with Talya Miron-Shatz
We’re less rational, less logical, and less deliberate than we like to believe. We have biases and regularly use heuristics, or mental shortcuts, to make our decisions. Most of the time we aren’t even aware it’s happening. Every actor in healthcare…
Read MoreAdapting to Consumerization in Healthcare
Patients have different expectations of their healthcare providers than they did in the past. The desire for consumer-focused healthcare has continued to grow over the years, and the pandemic has only accelerated this push among patients. While consumerization may force practices to change their normal processes, those that can adapt can improve patient interactions, build…
Read MoreTelehealth, eVisits, and Digital Transformation with Dr. Brett Oliver
In this packed episode of This Week in Health Tech, we welcome Dr. Brett Oliver, Chief Medical Information Officer, Baptist Health KY and IN to talk about telehealth, eVisits, digital transformation, interoperability, cultural change, and more. To kick it off, we jump into the latest COVID situation in Kentucky and the strain its' putting on…
Read MoreThe Increasing Importance of Telehealth for Small Practices (#96)
COVID may have sped up the adoption and use of telemedicine, but it’s likely here to stay even as COVID impacts wax and wane. Patients are indicating a desire for telemedicine beyond COVID safety measures. In this episode, Michael and Scott discuss some of the recent statistics on telemedicine use among patients, and how practices…
Read More
Spin-offs and Joint Ventures: Another way to Innovate with The Clinic by Cleveland Clinic
There are many ways to innovate within an existing organization. However, it can be difficult to move as fast as you’d like within the constructs of an established business model and culture. For one, it’s difficult for your team to innovate on…
Read More