Consumer-First Health Group

Relationship Building in Marketing & Sales with Scott Zeitzer

Our company president, Scott Zeitzer, joins our host Michael to discuss how sales and marketing take different approaches to relationship building, and how sales and marketing can bridge those gaps and work together to strengthen the pitch. Whether your conversation is one-to-one (sales) or one-to-many (marketing), there are things that each group can learn from…

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Streamlining the Customer Experience with Justin Bantuelle & Katie Fullmer

The customer experience sometimes gets overlooked when developing dashboards and websites in medtech, but it can really impact your customers’ perception of your offerings. In this episode, our COO Justin Bantuelle and senior front end developer Katie Fullmer explain why streamlining the customer experience is an important part of our process with all development work,…

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Positioning AI-Enabled Medical Devices in the Market with Dr. Ronald Razmi

Dr. Ronald Razmi, founder of Zoi Capital and author ofAI Doctor, The Rise of Artificial Intelligence and Healthcarejoins our host Michael Roberts to discuss the positioning of AI-enabled medical devices on the market. Learn about the status of AI-enabled medical devices today and how potential customers perceive them and why FDA approval may not be…

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How Blue Shield of California Ripped Up the PBM Playbook

Jared welcomes Paul Markovich, President & CEO of Blue Shield of California. It’s been close to six months since BS of CA made a big splash by announcing that it was tapping Amazon and Mark Cuban Cost Plus Drugs for its pharmacy network. Paul chats about what’s happened since then, what it means for members…

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Going from Data to Actionable Insights with RJ Kedziora

RJ Kedziora, co-founder of Estenda Solutions, joins our hosts Michael Roberts and Justin Bantuelle to discuss how to develop actionable insights from the data collected by medical devices. Learn more about the challenges and limitations with providing meaningful insights in reports, and how medtech companies can start down the pathway of solving this problem to…

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How Cityblock Health Creates Dignified Experiences

Dr. Kameron Matthews, Chief Health Officer for Cityblock Health, dives into the relationship between feeling seen and having a better healthcare experience, the care model behind “compassionate care,” and an early look at Cityblock’s new health hub in Indianapolis.  All that, plus the Flava of the Week about shifting to a Consumer Experience mindset. What…

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HIMSS ’24: Creating Tomorrow’s Health

In the third and final episode recorded at HIMSS ’24, Jared and Zain is jam-packed with a team of HIMSS speakers, a HIMSS subject matter expert, and a team of notable HIMSS supporters. First up are Erika Braun and Tom Gutman from OhioHealth. Next is Phillip Bradley, Digital Health Strategist at HIMSS. And we wrap…

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Dr. G on Misinformation, Mark Cuban & the Future of Consumer Tech

Dr. Geeta Nayyar, a globally recognized leader in healthcare IT and bestselling author, addresses technology’s role in improving consumer experiences, recaps a panel discussion she moderated at CES with Mark Cuban and Glen Tullman, and checks in on the reaction that the world has had to her book, Dead Wrong.  All that, plus the Flava…

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AI’s Role in Proactive Healthcare with Adityo Prakash

Adityo Prakash, founder and CEO of Version, shares how AI and molecular science can play a role in proactive healthcare measures. Join Adityo and host Michael Roberts for a discussion on how AI can have a positive impact on healthcare in terms of diagnosis and treatment, how healthcare professionals might transition to using AI, and…

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HIMSS ’24: Technologies You Already Know

In the second of three special episodes recorded at HIMSS ’24, Jared and Zain speak with three senior tech leaders: Heidi West, Head of Healthcare at Zoom, Rob Wolfe, Senior Healthcare Technologist at LG, and Michael Blumental, Chief Revenue Officer at Hyro.  This episode focuses on technologies that you likely already know about or have…

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