Consumer-First Health Group

Future-Forward Healthcare Digital Engagement: Kevin Smith’s Insights on AI Strategies and Life Beyond Google Analytics

In this episode of This Week in Health Tech episode, Vik welcomes Kevin Smith, AVP, Digital Health, Baptist Health.We focus on impact of AI in healthcare marketing. We start out talking about future AI phones and Google, Search Generative Experience SGE. Kevin provides some background of Baptist Health digital properties and how sites were amalgamated…

Read More

Setting Up a Digital Health Transformation Team

Crystal Broj and Franco Cardilllo from the Medical University of South Carolina spotlight digital health transformation teams and how to set them up for success. Get ready for a super tactical discussion from one of the teams that’s leading the charge to incorporate digital health into the lives of those who are seeking and providing…

Read More

How to Discover What Consumer Innovation Looks Like

Joel Philippsen, Director of Marketing and WellConnect at Columbus Regional Health, spotlights consumer-centered innovation from the health system point of view. Joel helps us connect the dots between aspects of the consumer experience that can sometimes be overshadowed but can have a high impact on meeting the expectations of those receiving care.  All that, plus…

Read More

Brand Perception Keys for MedTech w/Aaron Hassen

Aaron Hassen, Chief Marketer at AH Marketing, joins the show to highlight what medtech companies need to understand about brand perception to win in today’s environment. Join Aaron and host Michael Roberts as they discuss the differences in how startups should approach brand perception vs. established companies, and how to be patient when customers are…

Read More

EXCLUSIVE: Omada Health’s Wei-Li Shao on Amazon Partnership

Wei-Li Shao, President of Omada Health, joins us to discuss Omada’s big splash: being named Amazon’s first partner for their new Health Condition programs for managing chronic conditions. Wei-Li shares how this partnership is keeping the human element of healthcare front and center, and how designing experiences outside of the doctor’s office is leading to…

Read More

How Physicians Adopt New Technologies w/Michelle Currie

Michelle Currie, Founder and CEO of Savant Solutions For HIT, joins the show to offer tips on increasing new tech adoption while avoiding tech-related burnout. Join Michelle and hosts Michael Roberts and Justin Bantuelle for a wide-ranging discussion on understanding what providers need before implementing any software, how important it is to listenand empathize, and…

Read More

The Modern CXO’s View on Consumer Innovation

Christine Albert, Chief Experience Officer at LCMC Health, shares how consumer-centered leadership brings brands to life, why marketers are in the sweet spot to translate consumer initiatives to business leaders, and how to connect the dots between brand, culture, and experience to create people-centered leadership.  All that, plus the Flava of the Week about Amazon’s…

Read More

IU Health’s CEO on Prioritizing Consumer Experience

Season 10 kicks off with Dennis Murphy, President and CEO of Indiana University Health. Dennis shares what senior hospital leaders can do to keep making progress with consumer experience when they have so many other priorities, then he provides some details about an exciting new hospital that IU Health is developing in downtown Indianapolis and…

Read More

2024 PREDICTIONS SERIES: James Gardner

We wrap up our 2024 Predictions Series, where we’re sharing predictions for consumer transformation in the coming year and beyond. James Gardner returns to review what he predicted a year ago and offer some new takes on what could be coming from different corners of the industry.  All that, plus the Flava of the Week…

Read More

Why Healthcare Innovation Requires Collaboration w/Kyle Kiser

Kyle Kiser, Chief Executive of Arrive Health, describes the connective efforts that it takes to make a health tech startup grow. Join Kyle and hosts Michael Roberts and Justin Bantuelle as they dig into the details of introducing consumer choice at the point of care, collaboration between healthcare organizations, price transparency, and more. VisitHC.Show for…

Read More