Consumer-First Health Group

The Business Case for Being Patient-First with Brian Sanderson

There’s no business case for doing the right thing in healthcare. Fortunately, being patient-first is the right thing to do and can be good for business too. Today we talk with , national healthcare management leader at and author of the new book,…

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Nice Healthcare’s Playbook for Direct-to-Employer Care

John Young sheds light on Nice Healthcare and their fast-growing direct-to-employer model. John gives us an inside look at how Nice seems to take the best parts of digital-first and subscription-based primary care, and how they convey their value proposition to consumers.  All that, plus the Flava of the Week about Providence’s approach to bringing…

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Assure smooth operations for clinicians using applications & integration monitoring technology

Vik and Jimmy focus on digital health and end-to-end monitoring of applications in this episode of This Week in Health Tech. Vik talks about strategy for digital transformation: managing digital apps, integrating digital apps, and supporting digital apps on an ongoing basis.Vik also mentions that healthcare organizations have requested not only automated monitoring but also…

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Grading Best Buy, Rite Aid, and Dollar General

Best Buy, Rite Aid, and Dollar General are three retail brands that might not be getting the same headlines as the big players, but they are each planting their flags in the ground in their own ways. Jared, Zain, and James Gardner profile their moves in the space, discuss their appeal to consumers (or lack…

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Transformative Care and Physician Leadership

We welcome Dr. Gordon Chen, Chief Medical Officer at ChenMed, to discuss the company’s vision of transformative care and disruptive physician leadership. A key to transformative healthcare is equipping primary care providers to lead the charge, and that requires training them to lead clinically, lead emotionally, and lead the business. Learn how ChenMed strives to…

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Building an Innovation Lifecycle Ontology

It’s easy to experiment with new tech and produce products that look and sound innovative. It’s much harder to tie your innovation efforts to strategic objectives with measurable outcomes and then scale the solution across your organization. The…

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Stop Working On Yesterday’s Problems

Stephen Moegling from Hailey Sault shares what consumers really want and how it can make healthcare brands relevant or irrelevant. We have to overcome the tendency to market ourselves from the providers’ standpoint, and Stephen dives deep on how marketers can play a leading role in consumer transformation.  All that, plus the Flava of the…

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Episode 200!!! What’s Next for the show?

On this episode, Don Lee and Shahid Shah celebrate 200 episodes of The #HCBiz Show! We discuss what we’ve done over the past 6 years and tell you where we’re headed next. In a nutshell, we’re going to work to codify what we’ve learned about innovation…

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Recasting the Characters in the Healthcare Story

By Drake Pusey, Founder & Principal Strategist at Volition Project The mists part, as a chill breeze blows down from the glorious mountain peak. A robed figure descends, stern and almost shining with knowledge. The oracle, the healer, the master of life itself, heroic in his power, gazes upon you, one of many seeking to…

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3 New Shows to Help You Shift Forward

Meet the hosts of 3 new shows on the Shift Forward Health podcast channel and get the inside scoop on why you should tune in: Christophe Jauquet, international keynote speaker on health business, hosts the Healthusiasm Podcast, a panel discussion on the positive changes that are happening in health and self-care Shiva Mirhosseini, customer experience…

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