Celebrate the 250th episode as Jared and Zain give a “State of the State” of Consumer Transformation. They start off by the numbers, sharing some figures from research across the industry about what consumers want and how healthcare organizations are meeting those demands (or not). Then they discuss who’s trending up and down and wrap…

Victor Reiss sheds light on being a Vice President of Consumerism for a major health system. Victor knows that if it was easy to undergo a Consumer Transformation, more organizations would be further along that journey, so it’s important to acknowledge the challenges in going down this path. He describes what led to UNC Health…

Samia Brown, Director of Senior Markets and Product Development at Priority Health, discusses a new partnership with Kroger Health that’s making it easier to access healthy food. Priority Health recently announced the program that’s using food-as-medicine to transform healthy lives in southeast Michigan. All that, plus the Flava of the Week about Current Health’s State…

The 2023 Predictions Series wraps up with Jared, Zain, and James offering their top 6 predictions for consumer transformation in the new year and beyond, followed by a lightning round of movers and shakers. Which trends are capturing their attention, which players do they think will make big moves, and will the sky keep falling?  All…

The 2023 Predictions Series continues with Paul Keckley, Managing Editor of the Keckley Report, and Chris Hemphill, Sr. Director of Commercial Intelligence at Woebot Health. Paul and Chris take us all across the landscape to discuss how they expect hospitals and health systems to respond to financial pressures and calls to become more consumer-centric. How…

The 2023 Predictions Series continues with health economist Jane Sarasohn-Kahn, and Amy Heymans, chief design officer for UnitedHealthcare. How are health systems, health plans, and disruptors addressing the calls to become more consumer-centric, and where should YOU be looking next?  This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift…

Sara Vaezy from Providence and Barbara Casey from Pixel Health kick off the 2023 Predictions Series to share their perspectives on what’s coming for consumer transformation. They share how both traditional providers and disruptors are addressing the calls to become more consumer-centric, and what it all means for the industry and those whom we’re serving. …

Ben Dillon guides us through Geonetric’s Consumer Health Survey and shares what the data says about consumers’ preferences for engaging with providers. You’ll want to hear Ben’s takeaways from the research, what he would do as a marketing leader, and where he expects consumer transformation to be in the next 24 months. Spoiler alert: A…

Dr. Daniel Guerra, Chief Medical Information Officer at ChenMed, describes how technology enables ChenMed’s vision for transformative care. He gives a behind-the-scenes look at InTune Health, a tech-forward value based care model that focuses on helping older adults who are on the go to stay healthy.  All that, plus the Flava of the Week about…

Jared goes behind the scenes with leaders from three organizations that recently launched podcasts to find out what they hope listeners will get out of tuning into their shows. First up is Sondra Brown, President and Founder of MDRG, which hosts the new show What Consumers Want. Second is Cathy Connolley, Founder and Chief Operating…